Privacy Policy

1. Introduction

Easy on Road respects your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, request information, use our platform, contact our team, or interact with our transportation management and dispatch software services.

Easy on Road provides cloud-based transportation management solutions designed for trucking companies, freight brokers, 3PL providers, owner-operators, and logistics businesses. Our platform may support dispatching, load management, GPS tracking, driver communication, document handling, billing, integrations, reporting, and other logistics-related functions.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect different types of information depending on how you interact with Easy on Road.

Personal Information

We may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title or role
  • Billing information
  • Login credentials
  • Support request details
  • Communication
  • preferences


Business and Operational Information

Because Easy on Road is designed for transportation and logistics operations, we may collect business-related information such as:

  • Company profile details
  • Fleet information
  • Driver details
  • Customer and carrier records
  • Load and shipment information
  • Pickup and delivery details
  • Dispatch records
  • Route and trip information
  • Proof of delivery documents
  • Invoices and payment-related records
  • Compliance-related documents
  • Communication history within the platform


Location and Tracking Information

If GPS tracking, driver mobile app features, shipment monitoring, geofencing, or route tracking are used, Easy on Road may collect location-related data such as:

  • Vehicle location
  • Driver location updates
  • Route history
  • Trip status
  • Estimated arrival times
  • Geofence activity
  • Delivery confirmation details


Location data is used to support dispatching, shipment visibility, safety, compliance, customer updates, and operational reporting.


Technical Information

When you visit our website or use our platform, we may collect technical information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on the website
  • Referral source
  • Login activity
  • System logs
  • Error reports
  • Cookies and analytics data


3. How We Use Your Information

Easy on Road uses collected information to provide, improve, and support our services.

We may use your information to:

  • Provide access to the Easy on Road platform
  • Manage dispatching, loads, drivers, shipments, and fleet operations
  • Enable real-time tracking and logistics monitoring
  • Support driver communication and mobile app functionality
  • Generate invoices, reports, documents, and operational records
  • Connect with third-party integrations such as accounting, telematics, load boards, EDI, API, or CRM systems
  • Respond to inquiries, demo requests, and support tickets
  • Process billing and account management
  • Improve website performance and user experience
  • Send service updates, product information, or important account notices
  • Maintain platform security and prevent unauthorized access
  • Comply with legal, regulatory, contractual, and operational requirements


4. How We Share Information

Easy on Road does not sell your personal information. We may share information only when necessary to provide our services, operate the platform, comply with legal obligations, or support customer-requested integrations.

Information may be shared with:

  • Authorized users within your company account
  • Drivers, dispatchers, managers, brokers, carriers, or customers connected to your operations
  • Technology service providers that help us host, maintain, secure, or support the platform
  • Payment processors for billing purposes
  • Third-party integration providers selected or authorized by you
  • Legal, regulatory, or government authorities when required by law
  • Professional advisors such as legal, accounting, or compliance consultants when necessary


When third-party integrations are enabled, information may be exchanged between Easy on Road and those connected systems based on the permissions and functionality required.

5. Third-Party Integrations

Easy on Road may support integrations with external platforms, including but not limited to accounting systems, telematics providers, load boards, CRM tools, EDI systems, API connections, GPS tracking systems, and other logistics-related services.

When you connect third-party services, your information may be shared with or received from those providers. Their use of your information is governed by their own privacy policies and terms. We recommend reviewing the privacy practices of any third-party service you connect to Easy on Road.


6. Cookies and Analytics

Our website may use cookies, tracking technologies, and analytics tools to improve performance, understand visitor activity, and enhance user experience.

Cookies may help us:

  • Remember user preferences
  • Analyze website traffic
  • Improve website functionality
  • Monitor performance
  • Support security features
  • Understand how visitors interact with our pages


You can adjust your browser settings to block or delete cookies. However, some website or platform features may not work properly without cookies.

7. Data Storage and Security

Easy on Road takes reasonable technical, administrative, and organizational measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure.

Security measures may include:

  • Encrypted data transmission
  • Secure cloud hosting
  • Access controls
  • User authentication
  • Role-based permissions
  • System monitoring
  • Backup procedures
  • Security logging
  • Restricted internal access


Although we work to protect your information, no digital system, website, or cloud platform can be guaranteed to be 100% secure.


8. User Access and Account Controls

Customers are responsible for managing authorized users within their Easy on Road account. This includes assigning access levels, removing inactive users, protecting login credentials, and ensuring that only approved team members can access business, driver, shipment, or customer information.

Users should not share passwords or account credentials with unauthorized individuals.


9. Data Retention

We retain information for as long as necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support operational requirements.

Retention periods may vary depending on the type of information, customer account status, legal requirements, and business needs.

When information is no longer required, we may delete, anonymize, or securely archive it.


10. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Withdraw consent where applicable
  • Request details about how your information is used
  • Object to certain types of processing
  • Request a copy of your information


To make a privacy-related request, please contact us using the contact details provided on our website.

Some requests may be subject to legal, contractual, security, or operational limitations.


11. Business Customer Data

Easy on Road may process information on behalf of business customers who use our platform to manage their transportation operations. In these cases, the business customer is responsible for ensuring that the information entered into the platform is collected and used lawfully.

This may include information related to drivers, employees, customers, carriers, vendors, shipments, billing records, and operational documents.

Business customers are responsible for notifying their users, drivers, employees, and customers about how their information may be used within Easy on Road.


12. Driver and Location Data

If driver tracking, GPS monitoring, route updates, or mobile app features are used, location data may be collected to support transportation operations.

This information may be used for:

  • Dispatch management
  • Route planning
  • Shipment tracking
  • Customer delivery updates
  • Estimated arrival times
  • Safety monitoring
  • Compliance reporting
  • Proof of delivery
  • Operational performance analysis


Business customers are responsible for obtaining any required consent from drivers, employees, or contractors before enabling location-based features.


13. Children’s Privacy

Easy on Road is designed for business and professional use. Our services are not intended for children. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to delete it.


14. International Data Transfers

Depending on the systems, hosting providers, integrations, and service partners used, information may be stored or processed in locations outside your province, state, or country.

Where required, Easy on Road takes reasonable steps to protect information transferred across jurisdictions in accordance with applicable privacy and data protection laws.


15. Marketing Communications

If you submit your information through our website or request product details, we may contact you about Easy on Road services, updates, offers, or relevant business information.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly. Important service-related messages may still be sent when necessary.


16. Links to Other Websites

Our website may contain links to third-party websites, services, or platforms. Easy on Road is not responsible for the privacy practices, security, or content of external websites. We encourage users to review the privacy policies of any third-party websites they visit.


17. Changes to This Privacy Policy

Easy on Road may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, technology, or business practices.

When updates are made, the revised Privacy Policy will be posted on our website with an updated effective date. Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.


18. Contact Us

If you have questions about this Privacy Policy, how your information is handled, or would like to make a privacy-related request, please contact Easy on Road through the contact form or contact details available on our website.

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